GRAND PALLADIUM RIVIERA - Royale Area
Cabana Suite
Andrew & Jacquelyn
~ San Diego, CA
Accomodations
Room Size: 5 The cabana was very spacious. It was like a home away from home.
Amenities: 4
The only thing that would have made them a little nicer would be if the refrigerator kept things cold. When we asked
the hotel staff, they said that they are trying to be more eviromentally friendly, so they are not actually refrigerators,
but coolers. The drinks did finally get cold, but it took a day or two.
Service: 5 Being part of the Royale group definitely came with some perks!! The room service
was very good and quick. Not to mention that the bell boys were by within minutes of us calling for a ride. The
only thing that would have been nice is if they had a better way of keeping the ants out of the room. We seemed to have
an ant problem in our cabana. Although, when called, the staff would run right over with spray and take care of the
problem.
Restaurants:
5 There were so many choices, it was amazing. Every night we ate at a different resturant. In six days we
didn't even get to try all of them. Although all of them were great, we really recommend the Mexican and Brazilian
resturants.
Pool/common areas: 5- Once again their were numerous pools to choose from. We really liked the
pool just for the Royale group. That way we could just enjoy the pool without kids running around. The main pool
has a really cool built in bar. So you just belly up to the bar while you are in the water. Common areas were
kept very clean.
Enterainment: N/A - The resort had many plays and shows, unfortunitely we would have dinner so late that we
didn't make any of them.
Location: 4 - Location is good and bad. First the bad. You end up taking a 1 - 1.5 hour van ride to get
to the resort. We really recommend paying for the upgraded non-stop ride. It was nice not having to stop by all
the other resorts along the way on a bus. Being so far away from downtown Cancun you get away from all the touristy/americanized
areas. Now the good. You are away from most of the touristy stuff.
Over-all: 5 - Everything was wonderful. Was
able to finally take a vacation and relax. We would just like to give those of you that are used to the americanized
resorts a heads up. Most Grand Palladium Riviera staff members only speak spanish.
Tours: Mayan Adventure - When we talked to the Apple Vacations representative, he recommended
the snorkeling tour. The tour took us to three different locations. The first place was a river inlet into the
ocean. Next was a fresh underground water cave. It was increadibly clear and very unique. I wish we would
have stayed longer in the cave. The last place was an open water hole with zip lines and cliff diving. Over all
we had a wonderful time, except for Jacky having problems with her mask and hair getting stuck!!
Did you explore any of the surrounding area on your own?: N/A - Their was so much to do
at the resort so we never ventured out.
What is one thing that everyone
traveling to this area should do or see?: Couples massage. We got a wonderful/professional couples massage for
around $120 total. It was so relaxing.
Vacation over-all: 5 - was able to just relax. Do be afraid to ask questions,
the staff members (that speak english) are very helpful and accomodating.
